First order was just a little short, but the situation was rectified efficiently. The new slates were perfect. I’m so thankful for this purchase.
I recently ordered 4 slats from Louver Lovers. Unfortunately, I mismeasured, and upon receiving the shipment, I realized my error. I contacted Louver Lovers, and Mr. Thorson was incredibly helpful. He guided me through the return process and assisted me in finding the correct replacement slats.
The entire experience, from initial purchase and shipping to the smooth and timely return and reshipment, was exceptional. I highly recommend Louver Lovers for their outstanding customer service.
Your product arrived early and was well crafted. The quality of the product was exceptional and better than any I have found off the shelf at a big box store. This company will always have my business after I saw the quality products they craft. Thank you and I look forward to doing business with you in the near future.
Brian
Best company I've ever dealt with! I'm 79 and screwed up the whole order , and Gregory stepped in and fixed it so.that I had the right size and it fit perfect. He showed kindness and patience, really great people and product ! Thanks so much ! KAY MARTIN
I'm very happy with the replacement louvers.
These are nuch beter than my old one that only lasted 3 years. Appear much stronger and well made with no casting flashing fit perfectly and are flapping away. I hope they are UV resistant because that's what killed my old ones.
These replacements saved a huge job of taking two guys to go up in the attic to replace the hole unit.
Thank you.
